The Customer Service Sales Associate role is responsible for providing pricing and availability information, generating quotes and proposals, order entry, contract reviews, and follow-up on customer orders.
Education: Associates Degree
Experience: Minimum three years in a customer service-related field.
Specific Skills: Excellent communication skills, written and verbal. Detail-orientated and strong ability to multitask. Project Management. Passion for customer service.
Specialized Knowledge: Computer Proficiency: Microsoft Word, Excel, E-mail and web browsing. Problem solver, understand production and purchasing terminology, able to diffuse volatile customer situations, customer-focused, manufacturing background.
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